Service Fee for Below USD300 Purchase

We strive to provide the best shopping experience for our customers. Please read our refund and exchange policy carefully before making a purchase.

🔁 1. Returns & Exchanges

• We only accept returns or exchanges if the item is damaged, defective, or incorrect due to our error.

• Requests must be made within 7 days of receiving the item.

• The product must be unopened, unused, and in its original condition and packaging.

💰 2. Refunds

• Refunds will be issued only after we receive the returned item and inspect its condition.

• Refunds will be processed via the original payment method, excluding shipping fees and handling charges.

• Non-refundable items include:

  • Perishable goods (e.g., food, cosmetics that have been opened)

  • Limited-edition or customized items

  • Items prohibited from being shipped internationally

🚫 3. We do NOT accept returns or exchanges if:

• You changed your mind after the purchase

• The item was damaged due to mishandling after delivery

• The product was already opened or used

📦 4. Return Shipping Costs

• If the return is due to our error (wrong or defective item), we will cover the return shipping costs.

• For all other returns, customers are responsible for the return shipping and any customs or import duties.

📩 5. How to Request a Return or Exchange

• Contact us at [your email] with:

  • Order number

  • Reason for return/exchange

  • Photos of the item (if damaged or defective)

• We will respond within 2 business days with instructions.

The following shipping rates are for selected countries and provided for your reference. We proudly offer worldwide delivery to almost every destination.

Weight(kg)	Australia	Hong Kong	Indonesia	Japan
0.5	23	23	19	23
0.75	26	24	20	24
1	29	25	21	25
1.25	32	26	22	27
1.5	35	27	23	28
1.75	38	28	24	32
2	41	29	25	33
2.5	46	30	27	34
3	51	31	30	36
3.5	56	32	32	38
4	60	33	34	40
4.5	65	34	36	41
5	70	35	38	43